Frequently asked

Questions, answered.

Everything you need to know about ordering from officestationery.lk — payments, delivery, warranties, and bulk pricing. If your question isn’t here, give us a call on 071 888 1111 or drop a line.

About officestationery.lk

Sri Lanka’s office solutions store — stationery, machines, and printing services since 2017. Real shop at 303/2 R. A. De Mel Mawatha, Colombo 03. Real warehouse, real couriers, real island-wide delivery.

Monday to Friday, 9:00 AM to 5:30 PM. Saturday, 9:00 AM to 1:00 PM. Closed on Sunday, Poya days, and mercantile holidays.

500+ products in stock. Three courier partners covering all 25 districts. Bank installment options through HNB, Commercial, and DFCC. A real shop you can walk into. We’ve been doing this since 2017 and we ship what we list, when we said we would.

Anyone in Sri Lanka. Individuals, home offices, schools, government offices, factories, corporates. We handle single-pen orders and we handle bulk procurement.

Yes. We also operate bindingmachine.lk, laminatingmachine.lk, photopaper.lk, papercuttingmachine.lk, and lanyardprinting.lk for category-specific shopping.

Sourcing & products

Every brand we stock — HP, Canon, Casio, Epson, Brother, 3M and more — comes through trusted suppliers in Sri Lanka. No grey imports, no surprise warranty disputes.
Three ways. Call 071 888 1111. Email [email protected]. Or walk into the shop at 303/2 R. A. De Mel Mawatha, Colombo 03 (Mon–Sat).
Bulk pricing is always available — request a quote for orders over Rs. 25,000. Seasonal promotions are announced via our newsletter and Facebook page. Subscribe at the bottom of any page to be the first to know.

Purchasing

At the shop: cash, cheque, or card. Online: PayHere (cards), KOKO (buy now, pay later), or bank transfer to Bank of Ceylon (Acc: 0086427008, Kollupitiya branch) or Sampath Bank (Acc: 100214022461, Pettah branch). For orders over Rs. 10,000, we also offer monthly installments via HNB, Commercial Bank, and DFCC.
Online for convenience — you’ll get tracked dispatch and an order history. In-person if you want to test a machine or pick up the same day. For bulk or B2B orders, request a quote and we’ll come back within 24 hours with pricing and payment terms.
Yes. Warranty terms differ by machine — check the product page or call us on 071 888 1111. Terms and conditions apply.

Delivery

Place your order, we pack it at our Colombo warehouse, the courier picks it up. You get a tracking link as soon as it’s dispatched. Most orders arrive within 2 to 3 working days island-wide.
PickMe Flash for same-day Colombo delivery. Koombiyo and Prompt XPress for island-wide dispatch (2 to 3 working days). For Colombo customers, in-store pickup is also available — order online, pick up at the shop.
Yes, COD is available island-wide. Please keep the exact amount ready when our delivery agent arrives. We’ll call your registered number before delivery.

Still have a question?

We’re at the shop Monday to Saturday, on the phone during business hours, and we read every email.

Call 071 888 1111
Email us